Author: Leslie Shore

National speaker, communication expert and author Leslie Shore is the owner of Listen to Succeed, a consultancy that focuses on using listening analytics to help clients achieve their highest level of effective communication. Her book, Listen to Succeed and its companion listening analytics tool, Listening Effectiveness Profile, is used in universities, businesses, and non-profits throughout the United States and Canada.   Applying the wisdom earned from over 15 years as a professor of communication, Leslie has developed a four pronged communication methodology that she uses in her work with individual clients and as a speaker, consultant, coach, and facilitator for corporations, nonprofits, health professional and educational institutions.   Her articles and expertise have been cited in several prestigious publications, including the Washington Post, Fast Company, Scientific American, Well Being Journal, and New Spirit Journal, and she is a regular on TV and talk radio nationwide. 
Leslie is the one-stop shop for communication issues that affect the bedroom to the boardroom, family and team dynamics, and contemporary communication issues. Learn more at www.ListenToSucceed.com

The Heart of Listening

Imagine a world where every world leader, parent, teacher, manager, and friend has become an effective listener. What would a world populated with truly effective listeners be like? How would it be different? In this kind of world, conversations would not lead to arguments, discussions would not escalate into altercations, and everyone would thoroughly listen […]

SAYING NO

The courage to say no. Courage to say no comes from an understanding of your own boundaries and the fact that saying no actually saves you from personal or professional harm. It is better to say no than to say yes and be crushed under the stress of possibly producing poor product or disappointing the […]

Why Won’t My Teenager Listen to Me?

When my siblings and I were in elementary school, our family always ate weekday dinners together. During dinner we talked about everything. Everyone in the family had a chance to talk about problems, successes, and minutia of the day. My folks insisted that if we wanted to be listened to, we had to listen to […]

What Not to Say in an Argument

YOU, YOU, YOU, YOU, YOU, YOU, YOU, YOU, YOU Of all the words not to say when a discussion is turning heated, ‘you’ triggers a myriad of emotions: anger, resistance, shame, distrust, or guilt. When faced with, ‘You are crazy,’ ‘You should be ashamed,’ ‘You’re wrong,’ ‘You could do better,’ or ‘You can’t,’ your response […]

Loosening the Grip of Toxic Words

In fourth grade, a fellow classmate told me I was ugly. At the age of nine I had no way of understanding jealousy, rivalries, or peer pressure. I just took what she told me as the truth. I lived with that ‘truth’ until the age of 27 when three wonderful friends worked with me to […]

Don’t Want to Answer the Question? Find Out How!

Each one of us have had the experience multiple times of being asked a question that we don’t want to answer. This happens in our professional and personal life, and we often don’t know how to proceed quickly or gracefully.   Essentially, the reason you don’t want to answer a question is what gives you […]

Gal Interrupted: Gender Communication in the Workplace

by Leslie Shore From the kindergarten classroom to the corporate boardroom, men and women are socialized to communicate differently. Unfortunately, instead of taking advantage of the different styles in a positive way, we see colleagues at odds with each other and not understanding why the conversation is going awry.  There are two main differences in […]